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Privacy notice

Last updated: November 7, 2026.

Preliminary version. The final version will name the responsible company and its address.

[MediHome legal name], with address at [address], is responsible for your personal data. For any privacy matter you can write to [privacy email].

Identification and contact data: name, email, phone and the address where you receive a service.

Account data: your email and an irreversible fingerprint (hash) of your password.

Health data, which the law treats as sensitive: the reason for your visits, your doctor’s orders and prescriptions, and the services you request.

To create and manage your account; attend your visits, pharmacy orders and nursing visits; fill your prescriptions and deliver your orders; contact you about your requests and meet the obligations of health laws, such as the clinical record and the prescription log.

We use your data only for these purposes.

By creating your account you accept this notice. For your health data we ask for express consent each time you send a request that includes it.

With the medical, pharmacy and nursing staff who care for you; with the delivery service, only what is needed to deliver your order; and with authorities when the law requires it.

You can access, correct or delete your data, object to its use and withdraw your consent by writing to [privacy email] with your name, your account email and your request. We reply within the legal deadlines.

We use a single cookie, needed to keep you signed in; it is deleted when you sign out or when it expires. Your browser also keeps two flags with no personal data: whether you saw the intro animation and whether a session is open.

We will publish any change on this page, with its update date.